FAQs

DO YOU SHIP WORLDWIDE?

Yes! We ship worldwide!

Not only that, but we also offer FREE Shipping on  most orders.



WHEN WILL MY ORDER SHIP OUT FROM WAREHOUSE? 

Please allow 3-5 business days of processing time for your order to ship out.  We ship Monday through Friday, excluding weekends and holidays. 

(for example, if you order on Saturday, your order should ship out on Monday or Tuesday)

 

HOW LONG IS THE SHIPPING TIME?
Most products take 7-21 Business Days to arrive at your doorstep depending on your location.


    CAN I CANCEL MY ORDER?

    You are able to cancel your order with no penalty! You must cancel your order 12 hours after creating it for the cancellation to be applied. 

     

    I HAVE ENTERED AN INCORRECT ADDRESS

    If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. We can correct this within 12 hours.

     

    MY ITEM ARRIVED DAMAGED 

    We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

    If this happens to you, please send us an email with:
    • Your order number
    • A picture of the damaged product we’d be glad to help!