FAQs

DO YOU SHIP WORLDWIDE?

Yes! We ship worldwide!

Not only that, but we also offer FREE Shipping on orders over $25! To qualify, your order merchandise total just has to be over $25 before your extra savings are applied.

WHEN WILL MY ORDER SHIP OUT FROM WAREHOUSE? 

Please allow 3-5 business days of processing time for your order to ship out.    We ship Monday through Friday, excluding weekends and holidays. 

(for example, if you order on Saturday, your order should ship out on Monday or Tuesday)

HOW LONG IS THE SHIPPING TIME?

We source products from all over the world -    from Thailand and Hong Kong to Morocco - to bring you the best and lowest prices. This means sometimes you have to wait a little longer to get your order but    its always worth it!

Most products take 7-21 Business Days to arrive at your doorstep. 

Yet, because some products are coming from so far away and/or have a   very high-demand, they sometimes take   2-4 weeks    to arrive. So no worrying if the product doesn't arrive the next day! Most of the time our product will arrive a lot quicker, but we want you to be aware this is out of our control!

Please note that we send items in multiple packages from different warehouses, this speeds things up. Don't be alarmed if you have missing items. These items will come in the next packages.

Delivery time does not include Saturdays, Sundays, or Holidays.

CAN I CANCEL MY ORDER?

You are able to cancel your order with no penalty! You must cancel your order  12 hours after creating it for the cancellation to be applied. 

I HAVE ENTERED AN INCORRECT ADDRESS

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. We can correct this within  12 hours.

MY ITEM ARRIVED DAMAGED 

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.