Shipping policy
All items in store take 1 - 3 business days to process and 7 - 14 business days for shipping.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
SHIPPING POLICY
IMPORTANT: We are not responsible if a package is undelivered because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. However there is a 72 hour wait list for email, therefore, if your order has left our warehouse within 72 hours, it is out of our control.
We are not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
luxoire.com will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
The customer refuses to accept the package
Number of attempts is made in the country of destination to deliver the package.
luxoire.com reserves the right to abandon the package(s) and will not be responsible for any refund.
FAQ
How much does it cost?
We offer free shipping on all orders.
Do we ship products internationally?
Yes, luxoire.com serves as a global provider catering to customers across the world.
If I order multiple products, can they be shipped in the same package?
Of course, yes.
I’ve put down the wrong shipping info/size order/variant order! What do I do?
Please notify us with your order confirmation email and it would be resolved.
Cancellations
Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
SHIPPING POLICY
IMPORTANT: We are not responsible if a package is undelivered because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. However there is a 72 hour wait list for email, therefore, if your order has left our warehouse within 72 hours, it is out of our control.
We are not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
luxoire.com will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
The customer refuses to accept the package
Number of attempts is made in the country of destination to deliver the package.
luxoire.com reserves the right to abandon the package(s) and will not be responsible for any refund.
FAQ
How much does it cost?
We offer free shipping on all orders.
Do we ship products internationally?
Yes, luxoire.com serves as a global provider catering to customers across the world.
If I order multiple products, can they be shipped in the same package?
Of course, yes.
I’ve put down the wrong shipping info/size order/variant order! What do I do?
Please notify us with your order confirmation email and it would be resolved.
Cancellations
Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full.